Apple announced it will replace iPhone Duo handsets that have developed screen problems, just days after launching its first-ever foldable smartphone. According to the BBC, photos shared on social media by users revealed unexpected lines and cracks appearing across the screens of the newly released mobile devices.
The tech giant stated that it is currently aware of an issue impacting the inner display on a small number of units. Affected customers have been urged to contact the company directly to arrange a replacement. One user, Justin Lokos, shared images online showing display errors on the right side of his unit before later posting a picture of a newly provided handset from a New York Apple store.
Understanding the iPhone Duo Screen Issues
The high-end foldable device, which marks a major redesign for the company, features a starting price of £1,999 in the UK and reaches up to £3,199 for fully equipped models. Beyond lines on the display, some users reported noticing cracks running along the screen’s center crease or hearing a crunching sound when opening the hardware.
Despite these reports, the exact scope of the hardware trouble remains unclear. Apple has not disclosed the total number of defective units, and industry observers note that some images circulating online might have been generated using artificial intelligence. The 7.6-inch inner display utilizes a complex central hinge mechanism, a structural challenge that previously affected early foldable entries from competitors, such as Samsung’s 2019 Galaxy Fold launch.
Launch Context and Leadership Changes
The rollout generated long queues at retail stores globally as the brand attempts to refresh its product lineup and rival established folding handsets on the Android market. The release represents a major gamble for new chief executive John Ternus, who succeeded Tim Cook in September and unveiled the device at Apple’s California headquarters.
Source: Apple says it will replace iPhone Duo handsets with screen problems (source-feed timestamp 2026-10-27T01:48:04+00:00). AI-assisted report based on the cited linked article and its RSS feed; details were not independently verified.
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